privacy pOLICY

Pro Home-Assist respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, request a quote, submit an online form, or communicate with us.

Information We Collect

When you contact Pro Home-Assist or request a quote, we may collect information such as:

Your name
Phone number
Email address
Property address or postal code
Information about the services you are interested in
Details you voluntarily provide regarding your property or service request

We may collect this information through our website, online quote forms, Meta/Facebook or Instagram lead forms, phone calls, text messages, email, or other communications with our business.

How We Use Your Information

We may use your information to:

Provide estimates and quotes
Contact you regarding your service request
Schedule and manage appointments
Provide customer service
Follow up regarding our services
Maintain business and customer records
Improve our services, advertising, and customer experience
Send promotional communications where permitted by applicable law

Sharing of Information

Pro Home-Assist does not sell or rent your personal information.

We may use trusted third-party service providers to help operate our business, such as website hosting, customer relationship management, advertising, scheduling, payment, and communication services. Information may be provided to these services only as reasonably necessary to perform those functions.

We may also disclose information when required by law or where reasonably necessary to protect our legal rights.

Advertising and Online Forms

We may use advertising platforms such as Facebook and Instagram to promote our services and collect quote requests.

When you submit information through a lead form, we use the information you provide to respond to your inquiry and communicate with you regarding our services.

Your use of third-party platforms may also be subject to their respective privacy policies.

Cookies and Website Analytics

Our website may use cookies and similar technologies to understand website traffic, measure advertising performance, and improve the user experience.

You may be able to control cookies through your browser or device settings.

Protecting Your Information

We take reasonable measures to protect personal information against unauthorized access, disclosure, loss, or misuse. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Your Choices

You may contact us to ask about the personal information we hold about you or request that we correct or delete your information, subject to applicable legal and record-keeping requirements.

You may also ask us to stop sending promotional communications at any time.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Pro Home-Assist
Windsor, Ontario, Canada
Email: prohomeassist@gmail.com
Phone: 519-328-6628